Services
Every engagement starts with finding the constraint.
We don't sell AI solutions looking for a problem. We diagnose your bottleneck first, then build the AI that fixes it.
The Starting Point
The Throughput Diagnostic
A structured diagnostic that finds where your business's throughput is actually constrained, then identifies which AI solution will have the highest impact on that constraint.
Map the System
60-90 minute session walking through your business end-to-end. Not "tell me your tech stack" — but "walk me through what happens from the moment a customer finds you to the moment they pay you and come back."
Find the Constraint
Using Theory of Constraints methodology: Where does work pile up? Where do customers wait longest? What's the ONE thing that, if it ran twice as fast, would make the whole business run faster?
Prescribe the AI
Match the constraint to the right solution. Not enough leads? Customer acquisition AI. Operations can't keep up? Automate the bottleneck. Humans overwhelmed? Amplification systems.
Deliver the Roadmap
Branded report with the constraint identified, specific AI solution recommended, expected ROI with math you can follow, implementation timeline, and — critically — what NOT to automate yet and why.
After Diagnosis
Implementation & Beyond
The diagnostic naturally generates the project proposal. You'll know exactly what needs to be built, what it costs, and what it returns.
Bottleneck Implementation
$3,000 - $15,000
Build the AI solution for the specific constraint identified in your diagnostic. Scoped by deliverable, not by hours.
2-6 weeks
- Customer acquisition automation ($3K-$8K)
- Operations bottleneck automation ($3K-$10K)
- Human amplification systems ($4K-$15K)
- Custom chatbots trained on your data ($3K-$8K)
- Scoped by deliverable, not hours
Ongoing Optimization
$2,000 - $5,000/mo
After implementation, the constraint shifts — it always does. Monthly retainer to find and fix the next bottleneck.
- AI system performance monitoring
- Constraint shift detection (Goldratt's ongoing improvement)
- Tune and expand the AI solution
- Quarterly re-diagnostic to find the next bottleneck
- Continuous throughput improvement
Team Training
$2,000 - $5,000/session
Teach your team to work WITH the AI you've built. Not generic 'how to use ChatGPT' — specific training on your systems.
- Custom training on YOUR tools and systems
- Half-day or full-day formats available
- Hands-on exercises with your data
- How to prompt your knowledge base
- When to override the automation
Layer 3 Deep Dive
Organizational Flow Transformation
A standalone engagement for organizations that want to restructure their work environment for flow — so freed capacity goes to deeper, more valuable work instead of more shallow busywork.
Attention Audit
Where are people actually spending their focus? Map the real allocation vs. the assumed one.
Deep/Shallow Work Assessment
Measure the ratio across the organization. Apply Newport's test: how long would it take a smart recent grad to do this task?
Communication Protocol Redesign
Restructure meetings and messaging to protect deep work blocks. Batch the shallow, ritualize the deep.
AI Tool Interaction Audit
Are existing AI tools supporting or fragmenting attention? Evaluate against the eight conditions of flow.
Deep Work Implementation
Install deep work rituals and scatterfocus practices. Build the organizational muscle for sustained concentration.
90-Day Follow-Up
Measure the shift. Is the freed capacity going to depth or getting swallowed by new shallow work?
The Full Partnership
Fractional CTO / COO
For businesses that need an operations and technology leader — not just a consultant who drops a report and disappears. I embed in your organization, rebuild the systems, then stay on retainer to keep them evolving.
The Build
Intensive setup period. I operate as a part-time member of your leadership team — not an outside advisor.
- Full operational audit — map every process, find every constraint
- Technology stack assessment and modernization roadmap
- AI implementation for highest-impact bottlenecks
- Vendor evaluation and tool selection
- Team workflow redesign for deep work and flow
- Build the dashboards and systems you'll actually use
The Retainer
The constraint always moves. I stay on to find the next one, keep the systems current, and make sure the gains compound.
- Regular assessments — process and technology health checks
- Constraint shift detection and re-prioritization
- AI system upgrades as models get cheaper and smarter
- New tool evaluation and integration recommendations
- Team coaching on new systems and workflows
- Strategic input on build-vs-buy decisions
Not sure which tier fits?
Start with the Throughput Diagnostic. It will tell you exactly where AI should go in your business — and which tier makes sense from there.
Book a call